Our doctors are fully committed to providing the care you need, when you need it. If you need to reach us outside our normal office hours due to an emergency situation, please call 9-1-1. Should you need to reach one of our physicians for a non-urgent matter that requires after-hours attention, please call the office closest to you and we’ll be happy to connect you to the on-call physician.

Office Hours

Mon - Fri: 8:30am - 5:00pm
Closed for lunch: 12:00pm - 1:00pm

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (770) 972-7999 during regular business hours.

Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.

New Patients

We ask new patients to arrive approximately 15 minutes earlier than their scheduled appointment to complete necessary paperwork. You may complete these forms in advance Please bring the completed forms, a list of medications you currently are taking, your insurance card and any recent copies of X-rays or lab results with you to your appointment.

Billing & Insurance

Any co-payment and past-due account balances are collected at the time of services. We accept cash, checks, debit and all major credit cards.

Eastside Medical Group accepts most major insurance plans. We recommend you call your insurance company to verify that we are in your plan’s network of approved providers. Please bring your insurance card and a form of identification with you to each visit and be sure to notify us if there is any change in your name, contact information or insurance as soon as the change occurs.

You can also use our secure Online Bill Pay option to pay current statement balances online without setting up an account.

Pay Your Bill Now

Cancellations

If there has been a change in your schedule or availability, do not worry. We simply ask you call 24 or more hours in advance to let us know and we’ll gladly reschedule your appointment.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at (770) 972-7999 to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (770) 972-7999 and our answering service will assist you.